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Frequently Asked Questions

How long will it take between ordering my wedding stationery and receiving delivery?

One of a Kind Stationery aims to despatch your wedding stationery within 3 weeks of receiving proof confirmation. If you require your wedding stationery sooner, we offer an express service that guarantees despatch within 6 working days of proof confirmation. This service is subject to an additional charge. 

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Can I order samples?

Samples are available free of charge.

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Is there a minimum order value?

There is no minimum total order value. No matter how big or small your wedding, we can cater to you. 

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Do I need to order all my stationery items in one go?

No. It is often the case that the quantities for your other stationery items depend on the response from your wedding invitations. You can place your wedding stationery order separately and we will have all your design and colour preferences remembered to make ordering your other stationery items extra easy.

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What are your payment terms?

Due to the handmade-to-order nature of your wedding stationery, payment is to be made in full upon placing your order.

 

Will I see proofs before my wedding stationery is printed?

Yes. We will send you proofs of the text for all your stationery items via email in the form of a pdf document for you to view. It is only once you have signed these off that we will proceed with your order. 

 

What should I check for on my proofs?

Your proof will show you how your wedding insert is going to appear to your guests. You should therefore check that all spelling is correct, you are happy with the layout, all stationery items are included, all dates and information is correct and the colours you have chosen are correct (if applicable).

 

What happens if I run out of Invitations?

We always advise purchasing an extra 5 – 10 invitations to be on the safe side as there can often be last minute changes to your guest list. If you do, however, need to order additional invitations then providing there are no changes you wish to make, we will produce them for you at the same rates. Minimum order of 5 invitations.

 

What Happens If My Wedding Is Cancelled?

Once you have received your wedding stationery we do not accept returns unless your items are faulty. If there is a cancellation before you receive your stationery, we will endeavour to help you in this situation and will refund any items that have not been handmade by us up to that point. 

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Can I choose my own wording for my wedding invitations?

Yes. We have a number of suggested wording templates but you are welcome to provide us with the wording of your choice. Please ensure that you email us the text to oneofakind12@live.co.uk, and take extra care to check nothing is missing and all is spelt correctly, as this will be the text we use. We will then typeset your text for you at no extra cost.

 

Can I choose the font for my wedding stationery text?

The font for the information inside your stationery can be chosen by you. We have suggested a number of fonts that we feel compliment your wedding stationery design for you to choose from; however we have an extensive collection of fonts. If you have a specific font in mind you are welcome to specify an alternative and we will do our best to help.

 

What information do I need to include in my invitations?

The essential information that is usually included is as follows:

 

Day Invitations

  • Name of hosts – traditionally the Bride’s parents

  • First and surname of the bride (first name is sufficient if the Bride’s parents are hosting)

  • First and surname of the bridegroom and his title (Mr/Dr/Sir)

  • Where the ceremony is taking place – venue name and town is often sufficient

  • The full date of the wedding ceremony

  • The time of the ceremony

  • The location of the wedding reception

  • RSVP date

  • A contact address to which guests should reply to

 

Evening Invitations

  • Name of hosts – traditionally the Bride’s parents

  • First and surname of the bride (first name is sufficient if the Bride’s parents are hosting)

  • First name and surname of the bridegroom and his title (Mr/Dr/Sir)

  • Where the reception is taking place – venue name and town is often sufficient

  • The full date of the wedding reception

  • Time of the reception

  • RSVP date

  • A contact address to which guests should reply to

 

Are envelopes included in the price?

Yes. All envelopes are included in the price.

 

Can we choose the colour of our envelopes?

Our envelopes tend to be white matte however if you wish another colour or texture that would be no problem at an additional charge. 

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How long before my wedding day should I send my invitations?

To ensure your guests have enough time to make any arrangements necessary you should send your invitations out at least 8 weeks before your wedding day. It is usual however to send your invitations around 3 - 4 months before your wedding day.

 

Should I send Save The Date cards?

If your wedding is taking place during the busy summer months, it is advisable to send out save the date cards to your guests between 9 – 12 months in advance. Your wedding invitations will then follow closer to the time. Similarly, if your wedding is overseas or requires your guests to make a number of arrangements, then save the date cards are ideal to ensure enough time is allowed.

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